What is The Horizon Pcs?

A modern, minimalist storefront for custom gaming desktops, featuring instant AI support and streamlined hardware configuration.

Knowledge Base

Frequently Asked

Answers from the smiths and real questions from Horizon owners — all in one place. Still stuck? Ask the Horizon terminal in the corner, or reach our support team.

Customer FAQs13

Products2

Orders1

Shipping2

Technical5

Warranty2

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Ask your own question

Submit a question for our team. Once answered and approved, it'll appear in the Customer FAQs above for everyone.

Frequently Asked

How often should I clean dust out of my PC?

Should I use DisplayPort or HDMI?

Can I connect three monitors to my desktop?

My monitor says 'No Signal' even though my PC is on.

Is it safe to leave my computer on overnight?

Can I upgrade my RAM from 16GB to 32GB?

My graphics card fans aren't spinning.

My gaming PC keeps restarting while I'm playing games.

Do I need antivirus software?

My Wi-Fi keeps disconnecting every few minutes.

How do I check if my RAM is running at the correct speed?

My computer won't turn on after a power outage. What should I check first?

My keyboard randomly disconnects while typing.

What components go into a Horizon PC?

Can I customize a pre-built desktop?

How long does it take to build my PC?

Do you ship internationally?

How much does shipping cost?

My PC audio is cutting in and out. How do I fix it?

Does the PC come with Windows installed?

What ports and connectivity are included?

Is the RGB lighting customizable?

How do I update my BIOS?

What warranty is included with every PC?

Can I upgrade my PC later?

Ask your own question